Member data protection
Privacy Policy
Last updated: April 19, 2026
Core privacy promise: MCAI takes member privacy extremely seriously. We do not disclose your personal information, case records, or documents to anyone without your approval.
1. Information we collect
- Account details (name, email, phone, login credentials).
- Profile and maritime context data you provide.
- Case submissions, support messages, and uploaded documents.
- Operational metadata needed to run and secure the service.
2. How we use information
- To deliver member support and officer coordination.
- To manage subscriptions and account access.
- To maintain platform security, service quality, and audit records.
3. Disclosure and sharing
MCAI does not sell member information and does not share member information with third parties without member approval.
If disclosure is legally required by court order, law, or immediate life-safety risk, MCAI will disclose only what is strictly necessary and keep an internal record of that disclosure.
4. Data security
MCAI applies technical and operational safeguards to protect member information from unauthorized access, misuse, loss, or disclosure.
5. Member control
- You may request correction of inaccurate account information.
- You may request account/data review through official support channels.
- You may withdraw consent for non-essential uses where applicable.
6. Policy updates
MCAI may update this policy when legal, operational, or service requirements change. The latest version is always published on this page.
7. Contact
For privacy questions or requests, contact MCAI through official support channels in your member dashboard.