Support channels

Contact Us

If you need support, information access guidance, or assistance with your account, use the official channels below.

General support

Members should use the support and case channels inside the member dashboard for active matters.

PAIA and information access requests

For PAIA-related requests, include your full name, contact details, and the specific information requested.

Contact email

Email: admin@mcai.com

Privacy note

MCAI takes privacy extremely seriously and does not disclose member information without approval, except where legally required.